I keep seeing the promises that tenure matters, keep your plan, etc. I provided the chat IDs and logs and what times I reached out, they really don't honor what they promise even if you keep the receipts. Now I've cancelled a 3rd line, which I didn't want to.
Sprint paperless free#
Today I'm told I was never eligible for the free watch plan and sorry for the miscommunication. Recieved partial charge and fees for line that I requested to cancel on 1/12, and my watch was not free. Reached out and they said there was nothing I could do to keep the discount so now I've cancelled a 2nd line, which I didn't want to. On 2/4/22 I get a notification that I'm losing all promotions on my 2nd line because I cancelled a line on my account.
I asked about the free watch offer because I didn't see any change, they apologized and resubmitted and says it was taken care of. I reached out again and they said it was taken care of that day. On 2/3/22, first day of my bill cycle I noticed the line was still active. While cancelling the line they offered to make my Galaxy watch plan free, which I accepted. On 1/12/22 I had to cancel one line on my account, was told everything was set to go. Just sharing my story for anyone believing anything promised by Sprint/T-Mobile as part of this migration.
Basically as easy of a customer as you could want. Autopay, paperless, and I rarely ever reach out for anything.
Sprint paperless code#
You may stop your mobile subscription at any time by text messaging STOP to short code 77453.18 year Sprint customer. This service is available to persons with text-capable phones subscribing to carriers including AT&T, Verizon Wireless, T-Mobile®, Sprint, Virgin Mobile USA, Cincinnati Bell, Centennial Wireless, Unicel, U.S. *Summary Terms & Conditions: Our mobile text messages are intended for subscribers over the age of 18 and are delivered via USA short code 7740.You may receive up to 15 message(s) per month for text alerts. A phone number where we can reach you between 8 a.m.Residence address that you’re inquiring about.
Sprint paperless full#
Your full name and/or the name on the account.For better and faster service, please include the following in your correspondence: If you e-mail us with your request, please give us 3 business days to research your issue and get you an answer. Set up recurring payments on your credit/debit card.The payment will be posted to your account within one hour. Pay your bill anytime, anywhere using credit or debit cards with a VISA or MasterCard.Easily view and compare your bills month to monthĭon’t have easy online access, but need to check on your account? Call our phone line and go through our automated phone system.Ĭall us 24/7 for a secure and automated self-service via interactive-voice-response technology (IVR) with no need for a live representative.Set up and manage automatic bill pay by credit, debit, or ACH.Some of the many features you’ll have access to include: (To reach a 24/7 dispatch department for after-hours service emergencies, press #1) The best way to quickly access your account and utilize our self-service features is by making an online portal account.Ĭlick here to set up your online portal account. Hours of operation: Monday – Friday 8 a.m. Our team of professionals is equipped to investigate, explain or resolve your service issues.
Sprint paperless professional#
For prompt, professional and courteous service, contact our customer service department to turn your service on/off or with questions or comments about billing, water quality, leaks, water conservation, and more.
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